When dashboard tiles lie about product behavior
A rising adoption chart can still hide empty sessions. Bind every tile to a depth signal before you brief leadership.
Notes from dashboard work
Practical observations from analyses that test whether product behavior dashboards earn the trust of the teams that brief from them.
Calibrating funnels against real product exits
Funnel steps that skip silent exits make drop-off look healthier than the product feels to users.
Cohorts worth watching on Hong Kong product teams
New users, power users, and dormant seats tell different stories. Average behavior dashboards hide all three.